How do I file a claim | RMG GROUP Protection

How do I file a claim?

Personal Members
Filing a Claim for Personal Protection Coverage:
If you have personal protection coverage with RMG GROUP Protection for appliances, electronics, or income loss, follow these steps to file a claim:

1.  Visit the RMG GROUP Protection website:
Direct your web browser to <https://rmggroup.com/protection/claim/personal>.

2.  Choose the type of protection:
Select the specific personal protection category for which you are filing a claim, such as Appliance Protection, Electronics Protection, or Income Loss Protection.

3.  Provide claim details:
Fill out the required information on the claim form, including your personal information, product details, purchase date, and the nature of the issue or loss. Be as detailed as possible to ensure smooth processing of your claim.

4.  Submit your claim:
Once you have completed the claim form, click on the submit button to send your claim to our dedicated claims team.

5.  Follow up on your claim:
You will receive a confirmation email with your claim reference number. Keep this reference number handy for future communication regarding your claim. Our claims team will review your submission and provide you with a resolution as soon as possible.

Business Members
Business members with protection coverage for electronics, income loss, or chargebacks can follow these steps to file a claim:

1.  Access the claim submission page:
 Open your preferred web browser and visit <https://rmggroup.com/protection/claim/business>.

2.  Select the type of protection:
Choose the specific business protection category for which you are filing the claim, such as Electronics Protection, Income Loss Protection, or Chargeback Protection.

3.  Complete the claim form:
Fill in all the required details accurately in the claim form, including your business information, product details, purchase date, and a description of the issue or loss.

4.  Submit your claim:
Once you have filled out the claim form, click on the submit button to send your claim to our claims department.

5.  Stay informed on your claim status:
After submitting your claim, you will receive a confirmation email with a claim reference number. Retain this reference number for any future inquiries regarding your claim. Our claims team will thoroughly review your submission and provide a resolution within the specified timelines.

Conclusion:
Filing a claim with RMG GROUP Protection is a straightforward process. Whether you have personal or business coverage, make sure to provide accurate and detailed information to expedite the resolution of your claim. Remember to keep your claim reference number safe for tracking and future communication. If you have any questions or need assistance with the claims process, feel free to reach out to our Member Services team.

At RMG GROUP Protection, we are here to protect your investments and provide excellent customer service throughout the claims process.

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