How to File a GAP Insurance Claim as an RMG GROUP Auto Finance Member

How do I file a GAP insurance claim?

If you have purchased GAP insurance coverage either from RMG GROUP Insurance or a third-party insurance company, follow the steps below to file a claim:

If you bought GAP coverage from RMG GROUP Insurance:
1.  Visit the RMG GROUP Insurance Claims Center: Go to the RMG GROUP Insurance website and navigate to the Claims Center section.
2.  Locate your GAP policy information: Refer to your GAP insurance policy for specific details on coverage and how to file a claim. The policy should contain information on the required documentation and claim submission process.
3.  Gather the necessary documents: Prepare all the documents and information required to submit your claim. This typically includes the insurance policy details, vehicle information, accident report if applicable, and any other supporting documentation requested by the insurance company.
4.  File your claim: Follow the instructions provided in the Claims Center to submit your GAP insurance claim. Provide accurate and complete information to ensure a smooth and efficient claims process.

If you purchased GAP coverage from a third-party insurance company:
1.  Retrieve your GAP policy: Locate the GAP insurance policy you purchased from the dealer. If you cannot find a copy of the policy, reach out to the dealer directly and request a copy.
2.  Review policy details: Carefully review your GAP insurance policy to understand the coverage and the specific instructions for filing a claim. Pay attention to any deadlines or documentation requirements mentioned in the policy.
3.  Contact the insurance company: Reach out to your third-party GAP insurance provider using the contact information provided in your policy documentation. Inform them about the total loss of your vehicle and inquire about the claim filing process.
4.  Submit your claim: Follow the instructions provided by the insurance company to file your GAP insurance claim. Make sure to provide all the necessary documentation and information to support your claim.

Remember, each GAP insurance policy may have different requirements and processes for filing a claim. It is essential to refer to your specific policy documents for accurate information on coverage and claim filing instructions. If you have any questions or need assistance, contact RMG GROUP Auto Finance Member Services for guidance.

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